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What to Expect at a MY Shower Door
Installation Appointment

This article will cover what you can expect when one of our MY Shower Door teams visits your home for the installation of your MY Shower Door frameless shower enclosure. We understand that welcoming someone into your home without knowing what to expect can be stressful. We hope that the information provided here will serve to alleviate the uncertainty of that visit, thereby giving you peace of mind.

Upon Arrival

First, please note that all our installation teams will be driving a MY Shower Door vehicle and will be dressed professionally in MSD attire, so you know for certain that it is “us” and not some other company when we arrive.

We will arrive at your home within the arrival window provided to you at your time of purchase. If a direct contact number has been provided, then you will receive a courtesy call or text from a team member approximately 15-30 minutes ahead of our expected arrival time.

Initial Prep

Once we arrive, we will introduce ourselves and bring our tools into the bathroom(s) where the installation is to be performed. We will then prepare the bathroom area by laying out padded blankets to protect the floor of the shower and to provide an adequate spot for staging your glass.

We are trained professionals and, as such, care deeply about being as efficient as possible and respecting your time and property.

At this point, we will inform you of the approximate duration of the installation. Some things for you to know:

  • Please advise us upon arrival if you have any pets/small children that we need to be aware of.
  • You may wish to move items out of the way in the bathroom before we arrive.
  • We may need alternate paths to the bathroom for glass carrying.
  • We will require access to electrical outlets to cut hardware outside.

Noise & Workflow

Before and during the installation, you may hear moderate to loud noises associated with the use of power tools or grinders. Additionally, multiple trips in and out of the house may be necessary as we move materials and tools to and from the project area(s).

Although these conditions are typical, the noises and movements may startle small children or pets. You can be confident that our team will be aware of such circumstances and will work with you to provide a positive experience during the entire installation process of your new shower enclosure.

Finishing Up

Once we have completed the installation, we will notify you that we are finished and invite you into the bathroom to inspect the installation.

During this time, we will review all warranties associated with the enclosure, review with you the proper care and maintenance techniques of the glass and hardware and provide you with printed materials detailing all pertinent information, for your convenience.

Lastly, we will provide you with options for payment of your balance, as well as a link to rate your entire MY Shower Door experience.

Final Thoughts

Thank you for taking the time to read this article on what you can expect at a MY Shower Door installation appointment. We appreciate the opportunity to be your frameless shower door provider and look forward to ensuring that your expectations are exceeded!

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